Enquiry/Booking Form
Reviews
Eldrick Koh
06:06 05 Aug 22
Our first and it will be the last in Pantai Hospital!!!Yesterday, my daughter body temperature suddenly when up and... had febrile convulsion, we quickly sent her to emergency and this is when our nightmare started.We waited for 5 hours in emergency for our room, during that time, baby fever on and off, only mummy went in with baby, she asked nurse to come and check temperature then only they gave her paracetamol... Finally we got our room on 3am, doctor only come and see her 10am. Said want to do test but until 12pm.. No one come..SERVICE WORSET EVER!! SLOW... SLOW... & SLOW.. 🐢read more
Nayyy Mht
02:41 03 Aug 22
Admission due to dengue. Said the GL was not approved yet but i’ve received the approval notification from my takaful... operator. Just said that the bed was not ready and wanted to passover to next shift.The doctor was good. But the nurses were not. Late service. Felt like gov hospital scene.Need to bring own clothes, but basic toiletries were provided.Food was okay. In the same building also got eateries.Discharge procedure was not syncronize for every level. International whatever department said different, phone customer service said different, and discharge counter said different. After discharge, need to come again to collect my deposit.As all of it covered by my takaful, total bill was RM 7356.35.But for me to pay with money for the service, nope not worth it. Not at all.read more
Melania Peter
03:18 24 Jun 22
I am a regular customer at Pantai. I have no complaints on the treatment and service but I just have one feedback.... Please deliver better on the payment side, it is very slow and the customers have to wait so long. It’s just so annoying to see only one counter is always working and another seems to be there but not working. Always the same feedback but no action. Is your customer response or service don’t evaluate such turnout on a daily basis? Or your management can’t afford new addition staff to support the ongoing crowd.read more
Svet
07:39 07 Jun 22
AVOID Pantai KL at any cost. This has to be the worst hospital in KL. I’m utterly appalled.Came to the Accident and... Emergency with my friend who was really sick and needed urgent attention. There were two Registration/Payment (combined) desks, both occupied with other people. The waiting room was not busy at all. There was INCREDIBLY loud construction noise from a nearby room that made talking to anyone basically impossible. We waited for 30 minutes without anyone so much as acknowledging us. The registration desks were still busy with the same people as when we arrived 30 minutes ago. The noise was making my friend even sicker. We had no choice but to leave and urgently look for another hospital and transportation.read more
Mohd Afaa Ahmad
10:39 01 Jun 22
I can say the worst Hospital service ever. Waiting at admission counter for almost 3 hour. My GL was approved at 5PM... and yet they still did not attend to me. As a patient I always need to keep asking them what is the current update, they even won’t even pass me the queue number until I ask the receptionist again.THERE WAS NOT EVEN LOT OF PEOPLE ON THE FLOOR AND I NEED TO WAIT PATIENTLY EVEN WHEN I’M SICK. If waiting time was longer, sick people can become healthy over the time. Such a ridiculous service for a PLATINUM HOSPITAL under my insurance company.read more
One Ser
03:17 10 Apr 22
Horrible service and a waste of money.1. Took 5 hours to admit a family member.2. Stayed 6 days in the hospital.... Consulted 2 specialists and they still couldn't give a proper diagnosis.3. The first specialist said it was one issue. The second specialist didn't want to contradict the first specialist but you know he didn't agree.4. The bill was 5 figures.5. Family member wasn't recovered after the stay.read more
Adi Karanth
05:56 25 Mar 22
Good hospital with latest facilities and good doctors. I have been visiting here with my wife for her monthly pregnancy... check ups. The downside is Billing. Its extremely slow and there are only 3 payment counters of which, as I've seen only 1 will be operational. At times I've waited longer to make the payment than to see the doctor. They could really work to speed things up!read more
Corrina Soh
23:26 02 Mar 22
Clean place. Has a mini mall within the building. Pharmacy, a bookstore, eatery etc. Dentist office was beautiful with... a view. This was my view 6 months ago. Try calling Pantai Hospital, no one picks the phone up, after sales service is very poor and billing information takes too long to response making insurance claims very difficult.read more
Jeremy Brennan
11:39 22 Feb 22
My wife went for cancer treatment from Nov 21-Feb22. The doctors and nursing staff were very understanding,... compassionate, and helpful. Even though any cancer treatment and treatment for complications is rough at best, the priority was to make her physically comfortable and to provide encouragement. I would like to give a big shout out to Mrs. Hema at International Patient Center for the very smooth admin and billing process, and for arranging nearby accommodation, visa, top up for Grab, booster vaccinations, and being a listening ear for me in a foreign country. Thank you Dr. John Low, Dr. Alex Lowe, and Dr. Paul Ng, for treating my wife with kindness and care.read more
Edgaras Katinas
07:57 27 Jan 22
Got my Pfizer booster shot here this week. Definitely, the best vaccination center that I've been to. Very... well-organized, clean, comfortable, and efficient. The whole process took me less than 30 minutes (including the 15min waiting in observation).Kudos to the team!However, a suggestion would be to have more signs from the main entrance. Upon entering the building, it's not clear where one needs to walk to get vaccinated. I managed to find a hospital staff walking by and they advised where to go. However, once you reach Block B, there are tons of signs on how to get to the vaccination area.read more
Ong Kenli
05:15 24 Dec 21
My mum and I got our booster shots here. Great medical team. Staff friendly and helpful. Suggest to call instead of... walk in for appointments.read more
TRANCE 89
13:49 14 Dec 21
1. plenty of parking compare to UMSC.2. all staff is friendly and serve us well.3. got free wifi up to 100 mbps ...... i like it 😘4. atm machine like photo (maybank cimb public)5. waiting area follow SOP covid 196. family mart, chicken rice shop, starbucksparking rate RM 9.90 around 2.5 hours....XRAY DEPARTMENT QUITE CLOUD AFTER LUNCH HOURS. IF DONT WANT TO WAIT CAN COME ON 9.00AM. (base on my experience)make a call for appointment before coming.SICK is a part of our life. face it and believe believe believe it will get health. hope people who saw this review can cure faster💝💝💝read more
Isabella Onggowijaya
06:54 25 Nov 21
Excellent service by the hospital staff, everything is very professional and efficient. Doctors are super helpful,... administration staff are also very friendly. Very happy to have my treatments done hereread more
Rohit
02:53 11 Nov 21
Pros:1.Good Ambience.2.Front desk officer are polite and helpful.3.Good location.Cons:1. Treatment service is... slow. It takes more than 10 days to receive a blood test report. After multiple followups, there is no concrete explanation. Agree, Its deepawali time, does not mean they run away from their profession. There should be backup staff right. In medical industry, treating a patient is the utmost priority 24×7×365. Cannot expect this from such a well established Hospital. Hence requesting Hospital Management for improvement.2. Super-Expensive. Only rich or one with insurance should visit.3. Waiting time is around 1.5 hours even though you have appointment with doctor and crowd is less.read more
Grass Head
12:43 29 Oct 21
Moderate ambience.Many nooks and corners, and multiple buildings annexed to one another; signage can do better.Cars... difficult to egress on slopping main road during peak hours.Tertiary, privately-operated hospital that primarily provide healthcare to large institutional corporate staff.There are patrons who are more concerned about medical outcomes rather than atmosphere and glitz. Thus, this review is only about general facilities and not clinical competency.read more
Pornchanok Tuancharoensri
08:53 27 Oct 21
I went to have my health check there and they work extremely slowly. The day that I had to get my result back I waited... for 1.45 hrs and still the Doctor didn’t show up. I left the hospital and requested the documents to be sent to me at home instead. They didn’t not send. They never returned my message. They do not really care about being on time at all. Other people have life too. I won’t be going there ever again. I had to call and followed up so many times. They just do not care about me being there. The most indifferent hospital staff I have ever experienced in my entire life. No apology, nothing comes out to show any sympathy for patients.read more
Johan Gorohom
19:32 04 Oct 21
Was admitted to this hospital for a small surgery, very good explanation by the doctor and make me feel safe.I will... definitely choose Pantai Hospital next time if I need to be admitted again. But fingers cross I don't need to...read more
Danny Falcao
08:48 05 Sep 21
Overall it was a pleasant experience. Had my daughter check-in Ward C5. The doc and nurses here are very friendly and... attentive. So keep up the good service ?read more
Yeak Eddy
03:24 17 Aug 21
Dr Rajban is very helpful and attentive, even came on weekend to follow up the condition of the patient. We felt... grateful to Dr Rajban, as the patient recovered soon under his care. Yet, the service of the nurse in the ward need to be improved much.read more
Nai Zc
17:02 25 Jul 21
A neurologist in this hospital charges unnecessary.MRI will never be cost RM6000. LOLWe knew that she was talking... business and was trying to take money a lot from us in the first place. But she faild.Don't treat patients for your profits purpose.She asked me where I work.Its clear sign that she did figure out how much she might be able to take money from me.This is unnecessary question to be asked anyway.What doctors telling you won't be always true.Don't trust much easily.Try to doubt & have some knowledges to avoid from being a target on their cheats.*ADDITIONAL*Right after i left a review here I have gotten so many calls from Pantai Hospital by several different phone numbers like crazy & somewhat started to getting calls from scammers.Totally Absolutely you should not trust this hospital.After I left a bad review honestly some users left good reviews which easily can detect that someone relatives of this hospital did that purposely to raise more.Totally this neurologist never should be trusted from seeing this hospital's behaviors.Totally Abnormal!!Please protect yourself in many way than choosing this hospital for your health & valueread more
suan c
15:48 21 Jul 21
Had a surgery done a few months ago and most of the things went smoothly. Dr. Eeson was excellent in handling the... surgery and recovery and I recovered quickly. The nurses were great, attentive and professional. There was a little problem with the numbness in my tongue for 3 weeks after. I wished the anesthesiologist came back to me to explain about what's going on but she never did. I asked around about this and found the answer on my own.1 star less for that issue and price point. It was pretty costly... ?read more
rikha pritam das
01:23 21 Jul 21
No fair treatment for all people. When i came to accompany my helper who are foreigner for his vaccine, the Pantai... Registration staff literally allow others to cut queue in order for Malaysian being registered instead of following the number in order. In my opinion this should not be the way. All should be treated fair manner. Hope the management will look into this. Furthermore the staff are very rude.read more
EU Equities
09:20 20 Jul 21
Best vaccination centers. Well organized. Mira is the best vaccine centre manager. I m so happy and proud to be able to... vaccinate at at wasp speed. I happened to walk in at 4:30 pm. I got vaccinated at 5 pm. Superb and efficient at its best.read more
goh cheng kwang
02:50 21 Jun 21
Brought my grandma in to get her covid-19 vaccine jab. Very helpful medical staff around to facilitate the process.... Thank you ?read more
Rina Novita
01:15 15 Jun 21
I will so happy during my vaccination today at Pantai Hospital Penang. All the staf and doctors helps us and explain... fluently about the vaccine and make us so comfort. It is really excellent hospitality ❤️❤️❤️❤️❤️read more
Joanne Tiew
03:52 10 Jun 21
I was here with my mother for vaccination yesterday. The process was smooth, super efficient and well organized.Kudos... to the team!read more
DEEPAK M. PALAN
11:39 12 May 21
First day there was no food.Second day onwards the issue was corrected.I would rate the first day service as 1 star... .Second day onward service was good.Nurses,doctor watchmen were helpful and niceSo overall my experiece was nice.Overall rating 4 stars.read more
Farha Mansor
03:39 25 Mar 21
I have my vaccine at this centre. The process was smooth and efficent. Everything was explained prior to any procedure.... Great team. Many choice for places to eat also. The service is welcoming.read more
Jaafar Sadeq
12:31 12 Mar 21
A good hospital and having a lot of professional specialist in providing medical care. Great facilities and... well-trained staff. Not to mention courteous and friendly too.read more
Dee-Lyn Lui
02:18 12 Mar 21
Excellent service by Pantai Hospital Kuala Lumpur. I had my covid vaccination today. The whole process was fast &... efficient. The staff and nurses were friendly and caring. The whole process took less than 10 minutes. There is a very good team and I had a very pleasant experience. Thank you.read more
ChooiKuan Ong
07:20 11 Mar 21
Procedure systematic and fast moving. No time wasted in unnecessary waiting. Clear explaination given by your all... caring staff.Good job and well done. Keep it up!read more
jamie chan
03:38 11 Mar 21
Came here for the Phase 1 National COVID-19 Vaccination Initiative. Every process was in great order, clear... explanations and briefing provided prior to the vaccination. Friendly and helpful team from registration station up to observation station. Well done everyone and thank you!read more
NAJAH ARIFIN
01:43 22 Dec 20
Good and very efficient service by the nurses and the workers there. They all so kind helping each others. Nurses very... polite to me, front desk officer so helpful. Even billing part going smoothly. they helped me a lot since first step come into this hospital. The environment and their places superb clean !! so peaceful.Well manage, and a very nice hospital!!Suggested !read more
Click Below for Directions
Treatment Focus
Availability Time
Monday
9 AM to 6 PM
Tuesday
9 AM to 6 PM
Wednesday
9 AM to 6 PM
Thursday
9 AM to 6 PM
Friday
9 AM to 6 PM
Saturday
9 AM to 1 PM
Sunday
Off
